Integrated SMS & .mobi Solutions Suite

There’s no shortage of firms offering niche SMS & iPhone app solutions.  And with most decision makers new to the mobile space it can be hard to separate the real innovators from the opportunists.

We approach mobile engagement from a different perspective, one that is grounded in CRM best practices to effectively engage customers using their communications medium of choice (mobile) anywhere, anytime.

Before you partner with any mobile solutions provider, we encourage you to take a look under the hood. Our customized and integrated mobile solutions are not just delivering results, they are fundamentally changing the way our customers go to market and the cost structure of their operations.

If you seek true mobile innovation, need a competitive advantage and demand an open technology solution that can seamlessly integrate with your other systems, then you owe it to yourself to hear our story.

We continue to add to our robust menu of mobile engagement solutions apps to address the full spectrum of CRM:

We’ve develop an entire suite of retail solutions that are revolutionizing how brands and retailers engage with their customers.  From mobile couponing, to sales producing interactive customer dialogs while they are in store, to immediate post transaction customer satisfaction feedback.  You can find our mobile engagement solutions in the world’s best retailers.

One way alerts and notifications, that’s the standard for most but not for us.  We allow you to communicate with your customers in real time to schedule appointments and get feedback instantly without human intervention.

Our campaigns modules supports the most sophisticated execution of sweepstakes, polling and couponing and is unsurpassed in its ability to build databases that can be intelligently grouped  and mined for remarketing purposes.

Want to implement a rewards or loyalty program but don’t want to have to purchase expensive cards and technology? How about a text rewards campaign since your phone is always on you and available?

Have last minute inventory that you need to get rid of today? Give the ability to your  prospects to place a winning bid via text message and complete the transaction.

From traditional consumer research surveys and polling to more customized mystery shopping and “voice of the consumer” real time feedback, the immediacy of mobile and its ability to reach hard to access consumer groups is changing the research dynamic for our customers.

The first electronic business card that allows you to send and receive business cards via text messaging and import them directly to your phone.

Integrating text messaging into a customer service strategy can deliver significant operational savings while improving customer satisfaction by replacing $4 call center calls with a text message engagement that for less than a dime.  When that saving is leveraged over a high volume call center the financial results can be immediate and significant.