TXT4 Blog

Austin Contact Center Alliance Presentation

Posted on 23. Mar, 2010 by Carrie Chitsey in Blog, Mobile Marketing, TXT4 Events

Here’s the video from my “Making Text Work For Your Company” presentation to the Austin Contact Center Alliance earlier this month.  I come from a call center background and know first hand the dramatic impact text messaging can have to both reduce costs and improve the customer experience.

I welcome your feedback.